How to get gas connection for a new house?

By
Rajat Piplewar

The Ultimate Guide to Securing a New Gas Connection: LPG Mandatory Inspection and More

Setting up a new home involves numerous tasks, and one of the key essentials is securing a reliable gas connection. Whether you’re moving into a newly built house or an apartment, having a gas connection is crucial for ensuring a steady supply of fuel for your cooking needs. This guide will walk you through the process of getting a gas connection, from selecting the right type—LPG or PNG—to navigating the application and installation steps. With a clear understanding of the procedures involved, you can streamline this process and ensure that your new home is fully equipped for comfortable living.

Why is a New Gas Connection Required?

A new gas connection is necessary for ensuring a reliable and safe source of fuel for daily cooking needs. It provides convenience and efficiency, making it an integral part of a household. There are two primary types of gas connections in India: LPG (Liquefied Petroleum Gas) and PNG (Piped Natural Gas). Having a gas connection allows for hassle-free meal preparation and, in the case of PNG, eliminates the need for frequent cylinder refills.

Moreover, the widespread availability of online services has made applying for a gas connection quick and easy. It is vital for maintaining a continuous, safe energy supply for cooking in any household.

Types of Gas Connections

PNG (Piped Natural Gas)

PNG is delivered directly to homes through a network of pipelines, providing a continuous and uninterrupted supply of gas. Once installed, PNG eliminates the need for storing or refilling gas cylinders, offering convenience and ease of use. The installation involves setting up pipelines from the main supply to the home, which can be complex but ensures a reliable and often cost-effective gas supply over time.

LPG (Liquefied Petroleum Gas)

LPG is supplied in liquid form within pressurized cylinders, which need to be transported and connected to appliances. It requires regular refills once the gas in a cylinder is depleted, making it less convenient compared to PNG. The installation is simpler, involving just the setup of a cylinder and regulator, but managing and storing cylinders can be less convenient and may involve fluctuating costs.

PNG Vs LPG Gas Connection

AspectPNG (Piped Natural Gas)LPG (Liquefied Petroleum Gas)
Supply MethodSupplied through a continuous pipeline.Supplied in cylinders as a liquid.
AvailabilityAvailable 24/7; no need for frequent refills.Requires regular refills and booking of new cylinders.
CostGenerally lower and more stable cost.Higher cost due to refills and cylinder charges.
ConvenienceHigh; no need to manage physical cylinders.Moderate; requires storage and handling of cylinders.
InstallationRequires pipeline installation, which can be complex.Simple installation of a gas cylinder and regulator.
Space RequirementNo space required for storage.Requires space to store gas cylinders.
Booking ProcessNo need for booking; continuous supply.Booking required for refills, which can be done online or by phone.
SafetyGenerally considered safer due to constant supply.Safety depends on cylinder handling and installation; leaks need to be monitored.
Environmental ImpactLower emissions compared to LPG.Higher emissions compared to PNG.
UsageIdeal for continuous and high-volume usage.Suitable for intermittent and smaller-volume usage.
FlexibilityFixed location; cannot be moved.Portable and can be used in various locations.
Government SchemesNot usually subsidized; pricing is market-driven.Subsidized in some regions under schemes like PMUY.
MaintenanceLow; mostly involves ensuring the pipeline is intact.Moderate; requires regular cylinder inspection and replacement.
Service ProvidersLimited to regions with PNG infrastructure.Widely available with multiple public and private suppliers.

Suppliers

Public Sector Supplier

Opting for a public sector supplier offers the choice of Indane, HP Gas, and Bharat Gas, which provide a fixed number of cylinders at subsidized rates.

Private Sector Suppliers

For private sector LPG suppliers, popular options include Super Gas, Totalgaz, Jyothi Gas, and East Gas.

Major LPG Gas Providers in India

HP Gas

HP Gas offers customers multiple avenues to book new cylinders. It provides a 24/7 IVR service for bookings. However, customers need to complete the registration process before booking it online.

Bharat Gas

Bharat Gas offers a range of user-friendly options for replacing empty cylinders. Customers can choose from four methods — official website, IVR message, SMS, and mobile app. To utilize any of these methods, it is important to understand how they work.

Indane Gas

Booking an Indane cylinder is a simple process that can be completed online after registration. Customers can book cylinders through the provider’s official website, or mobile application.

Super Gas

This private LPG company in India is renowned for its efficient energy solutions. It stands as a leading provider of LPG for residential, commercial, and domestic purposes. Customers can conveniently apply for a Super Gas connection online, provided they furnish address and identity proofs.

Total Gas

Popular for its accessibility in India, Total Gas connections can be easily obtained. The process to apply for a Total Gas connection is straightforward and can be completed online. Its LPG division serves the automotive sector and numerous households, offering significant benefits.

Reliance Gas

Operating in states, such as Gujarat, Maharashtra, Madhya Pradesh, and Rajasthan, Reliance Gas provides LPG services known for safety and reliability. Its products cater to industries, hotels, and households. You can apply for a Reliance Gas LPG connection conveniently online.

Jyothi Gas

Jyothi Gas has earned a reputation for providing excellent service throughout Karnataka, boasting a customer base exceeding 2 Lakh. The refill process is swift, and people can easily book refills online. Established in 1994, the company continues to uphold its commitment to quality service.

What are the Prescribed Charges for a New Gas Connection?

Charges for the release of a new gas connection include:

  • Security deposit
  • Installation charges
  • Domestic gas consumer card charge
  • Current cost of refill
  • Stamp duty
  • Hot plate inspection charges

What is the Price of a Gas Cylinder?

As of September 2024, a gas cylinder costs differently in different cities.

CityGas Cylinder Rate (14.2 Kg)
New DelhiRs 803.00
KolkataRs 829.00
MumbaiRs 802.50
ChennaiRs 818.50
GurgaonRs 811.50
NoidaRs 800.50
BangaloreRs 805.50
BhubaneswarRs 829.00
ChandigarhRs 812.50
HyderabadRs 855.00
JaipurRs 806.50
LucknowRs 840.50
PatnaRs 892.50
TrivandrumRs 812.00

New Gas Connection Price in 2024

The charges to apply for a gas connection in India vary from service provider to service provider. The new gas connection tariffs for BP, HP Gas, and Indane Gas are listed below.

Indane New Connection Price September 2024

Connection TypePrice
14.2 kg cylinder security deposit in all states excluding northeastern statesRs 2,200
14.2 kg cylinder security deposit in the seven states in northeastern IndiaRs 2,000
Security deposit for cylinder (5 kg)Rs 1,150
Security deposit for cylinder (19 kg)Rs 1,700
Security deposit for LOT valveRs 1,500
Security deposit for cylinder (19 kg with LOT valve)Rs 3,200
Security deposit for cylinder (47.5 kg)Rs 4,300
Security deposit for cylinder (47.5 kg with LOT valve)Rs 5,800
Security deposit for pressure regulator, except northeastern statesRs 150
Security deposit for pressure regulator northeastern statesRs 100
New connection installation, demonstration charges with DBC or SBCRs 118
Collection of equipment from customer premises for preparation of termination voucher on request of the customerRs 118
Administrative charges for issuance of domestic gas customer card (DGCC) including the cost of DGCCRs 59
Charges for mechanic visits for any purpose excluding leakage (depends on the number of burners)Rs 236
Hotplates installation at the time of new connection and cleaning in case the hotplate is not brought from an authorized LPG distributorRs 236
Compulsory inspection of domestic LPG installation that requires to be done after cleaning hotplatesRs 236
Servicing the hotplateRs 236

For Pradhan Mantri Ujjwala Yojana Customers

ServicePrice
Installation of equipment and demonstration charges for the release of new LPG connection to BPL families including inspection of hotplates of LPG equipmentRs 75
Administrative charges for issuance of Domestic Gas Customer Card (DGCC) (including the cost of DGCC)Rs 25
Mandatory inspection of domestic installation to be done with cleaning the hotplate. (Once in five years and charges are same irrespective of the number of burners in stoves.)Rs 59

HP Gas New Connection Price September 2024

Connection/Service TypePrice
Refundable deposit for two gas cylindersRs 2,900 (Rs 1,450 each)
Refundable deposit for regulatorRs 150
Refundable deposit for regulator for northeastern states and UTsRs 100
Refundable deposit in UTs and northeastern statesRs 2,300 (Rs 1,150 each)
Additional service charges for installation and/or inspection of HP Gas---
Mandatory inspection of household installation along with cleaning of hot plates (Under Pradhan Mantri Ujjwala Scheme)Rs 59
Mandatory inspection of household installation along with cleaning of hot plates (others)Rs 236
Administrative charges for new connection + preparation of SV at the doorstep of the consumer (Not applicable on online applications or applications through showroom)Rs 118
Installation and demonstration charges for new connection (DBC/SBC)Rs 118
Administrative charges for issuance of DGCCRs 59
Charges for the visit of the HP Gas mechanic (excluding charges for leakage of hot plate and cleaning the same if such hot plate is not purchased from the authorized HP Gas agency and servicing of the hot plateRs 118
Charges for collection of equipment for preparation of Termination Voucher upon the customer’s requestRs 236

Bharat Gas New Connection Tariff and Charges September 2024

Connection Type/ServicesPrice
Security deposit for pressure regulator except NE states)Rs 150
Security deposit for pressure regulator in NE statesRs 100
5 kg cylinder except NE statesRs 350
14.2 kg cylinder except NE statesRs 1,450
14.2 kg cylinder in NE statesRs 1,150
19 kg cylinderRs 1,700
LOT valveRs 1,500
19 kg cylinder with LOT ValveRs 3,200
35 kg cylinderRs 3,400
47.5 kg cylinderRs 4,300
47.5 kg cylinder LOT valveRs 5,800
Cash and carry rebateRs 18.50
Inspection of LPG stove or hotplate while getting a new connection or inspection of domestic gas installation or servicing of hotplate or LPG stove or mechanic visit charges for any matter other than leakage for one burnerRs 100
Inspection of LPG stove or hotplate while getting a new connection or inspection of domestic gas installation or servicing of hotplate or LPG stove or mechanic visit charges for any matter other than leakage for two burnersRs 150
Inspection of LPG stove or hotplate while getting a new connection or inspection of domestic gas installation or servicing of hotplate or LPG stove or mechanic visit charges for any matter other than leakage for three burnersRs 200
Inspection of LPG stove or hotplate while getting a new connection or inspection of domestic gas installation or servicing of hotplate or LPG stove or mechanic visit charges for any matter other than leakage for four burnersRs 250
Cooking hobs/auto ignition stoveRs 300
Termination Voucher (TV) equipment collection chargeRs 100
Issue of DGCC bookRs 50
Installation and demonstration charges for new connections (SBC or DBC)Rs 100
NC/DBC/TV/TA administrative charges for documentationRs 75

Documents Needed to Apply for New LPG Gas Connection

ID Proof

  • PAN Card
  • Voter’s Identity Card
  • Aadhaar Card
  • Driving Licence
  • Central/state government issued ID cards
  • Bank passbook with photograph

Address Proof

An applicant must submit one of the following documents with his/her application.

  • Aadhaar Card
  • Driving Licence
  • Passport
  • Lease agreement/rent agreement
  • Voter ID
  • Ration Card
  • Telephone Bill
  • Electricity Bill
  • Water Bill
  • LIC policy statement
  • Bank statement
  • Credit Card statement
  • Property registration document
  • Self-declaration attested by a gazetted officer

Payment Options for LPG Cylinder

Customers can use any of the following payment options for booking an LPG cylinder.

  • Cash on delivery
  • Net-banking (for online booking or app booking)
  • Credit card (for online or app booking)
  • Debit card (for online or app booking)
  • e-Wallet (for online or app booking)

Size of Gas Cylinder

Most private or public sector gas agencies supply gas with cylinder capacity of either 14.2 kg or 5 kg. However, the size of gas cylinders may differ from operator to operator.

How to Apply for a New Gas Connection Online?

A customer can visit the official website of the gas service provider and apply for a new connection online on its official website.

Steps to Follow for Getting New Gas Connection Through Official LPG Website

  1. Go to My LPG.
  2. Click on ‘register for LPG connection’ or select ‘new customer’ option.
  3. You will be presented with an online application form on your screen. Fill in details such as, state, city, distributor, mobile number, date of birth, e-mail, etc. Then, click ‘submit’ button.
  4. A verification link will be sent to your e-mail ID. Click on it to verify and get a registration ID.
  5. Print out the form and visit the nearest distributor with a photograph and ID proof.
  6. Pay the charges for new connection.

Steps to Follow for Getting Bharat Gas New Connection

  1. Visit the Bharat Gas website and select the ‘new user’ option on the homepage.
  2. Enter the required details, such as your name and mobile number to start the registration process.
  3. If your mobile number is not registered with Bharat Gas, download the form provided, and complete it with the requested details.
  4. Once you’ve submitted your details, you’ll receive an SMS having your login credentials, confirming your registration.
  5. Use the provided login details to sign in to your account.
  6. Select the ‘new domestic LPG connection’ from your account dashboard.
  7. Fill in the online form with the necessary details. After completing the form, click on ‘submit’ button.
  8. You’ll be prompted to upload supporting documents. Alternatively, you can choose to submit them to your nearest gas distributor.
  9. You’ll receive updates about the status of your application online and will be notified once it has been successfully registered.

Steps to Follow for Getting Indane Gas New Connection

  1. Go to the official portal Indane Gas and register for an Indane gas LPG connection online.
  2. Next, complete the application form ensuring to input crucial information such as, your state, distributor’s name, your name, date of birth, mobile number, and e-mail ID. Enter the captcha code and click on ‘submit’.
  3. You’ll need to upload essential KYC documents, proof of identity, and address, along with passport-size photographs.
  4. Proceed to pay the registration fee. After verification of documents, if all details are accurate, your application will be approved.

Steps to Follow for Getting HP Gas New Connection

  1. Visit HP Gas.
  2. Make sure you have your ID and address proof ready or you can choose to utilize the e-KYC facility by providing your Aadhaar number and OTP sent to your mobile by UIDAI.
  3. Upload your photo and necessary proofs. After registration, you will receive a reference number to track the status of your application. Payments can be done online.

How to Apply for a New Gas Connection Offline?

New LPG connections are now available on demand nationwide. If you don’t have an LPG connection in your household, you can request for a domestic connection. To apply for a domestic connection, visit the nearest gas distributor serving your area with valid proof of identity and address.

To ensure your Aadhaar is linked to your LPG connection, follow these methods based on your distributor:

Application to Distributor

Visit the official website of your LPG distributor (HP Gas, Bharat Gas, Indane Gas), download the subsidy form, fill it out with your Aadhaar number, and submit it to your nearest distributor.

Via Post

Download the subsidy form from the official website, fill it out with your Aadhaar number, and mail it along with a copy of identity proof (such as an electricity bill or passport) to the designated address.

Via IVRS

Use the Interactive Voice Response System (IVRS) provided by Bharat Gas or Indane Gas to link your Aadhaar. Contact your local IVRS number, which can be found on the company’s website or through customer service.

How to Refill an LPG Cylinder?

Refilling an LPG cylinder has become convenient with many booking options available. These methods offer flexibility and ease of access, catering to the diverse needs of consumers.

Mobile App

Gas providers offer mobile applications which consumers can download, book a cylinder, make payments, and manage all information from their smartphones, depending on the service provider.

Online Booking

Consumers can easily book LPG cylinders online through the gas agency’s website dedicated for booking or via SMS.

Mobile Booking

Booking can also be done by calling the gas company using the Interactive Voice Response System (IVRS).

In-Person Booking

Another option is to visit the local gas agency that supplies cylinders in your area and book directly.

How to Transfer Gas Connection Within a City?

  1. Provide your new address proof and receipt to your distributor.
  2. After verifying the details, the distributor will issue a transfer termination voucher.
  3. Submit this voucher to the new distributor in your area.
  4. The new distributor will issue a new transfer subscription voucher and assign a new gas connection number.
  5. Ensure that all updated details are recorded in your booklet.

Transferring New Gas

FAQ