BPO companies in Indore

By
Rajat Piplewar

The Impact of IT Companies in Indore on the Real Estate Market

Introduction

The presence of IT companies in Indore has significantly impacted the city’s real estate market. As these companies continue to thrive, there has been a growing demand for commercial office spaces and residential properties. This surge in demand has led to the development of new real estate projects and boosted property values, making Indore an attractive destination for real estate investment.

Business Landscape in Indore

Indore, located in the heart of India, has emerged as a thriving business hub in recent years. It boasts a diverse industrial base, including manufacturing, IT, and agriculture. The city’s strategic location on key transportation routes has made it an attractive destination for businesses. With a strong focus on infrastructure development and a business-friendly environment, Indore has become a preferred choice for entrepreneurs and investors.

Top IT Companies in Indore

Infosys BPM

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: Industry Top
  • Location: Tigaria Badshah, Indore, Madhya Pradesh 453112
  • Founding Year: 2002

Infosys BPM (Business Process Management) is a subsidiary of Infosys, one of India’s largest multinational corporations specializing in information technology and consulting services. It was established in 2002 and focuses on providing a wide range of business process outsourcing solutions to clients across various industries. Its services include finance and accounting, human resources outsourcing, procurement and supply chain management, customer service, and more.

WNS Global Services

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: Industry Top
  • Location: Vijay Nagar, Indore, Madhya Pradesh 452010
  • Founding Year: 1996

WNS Global Services is a prominent business process management (BPM) company founded in 1996. It operates as a global outsourcing firm, providing a wide range of services to clients across various industries. WNS offers comprehensive business process management solutions, including finance and accounting, customer care, research and analytics, legal process outsourcing, human resources, procurement, and more.

TCS BPO

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: Industry Top
  • Location: Tigaria Badshah, Indore, Madhya Pradesh 452005
  • Founding Year: 2013

TCS BPO, also known as Tata Consultancy Services Business Process Services, is a division of Tata Consultancy Services (TCS), one of India’s largest and most renowned IT services companies. TCS BPO provides a wide range of business process outsourcing services to clients worldwide. These services include customer support, finance and accounting, human resources, procurement, supply chain management, and more. It serves clients across diverse industries, including banking and financial services, healthcare, retail, telecommunications, and more.

Genpact

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: MNC
  • Location: New Palasia Extension, Indore, Madhya Pradesh
  • Founding Year: 2005

Genpact is a global professional services firm. It specializes in delivering BPO, IT services, and consulting solutions to organizations around the world. Genpact offers a wide range of services to its clients, including finance and accounting services, procurement, supply chain management, customer service and support, digital transformation, analytics, and more. They work with clients across various industries, including banking and financial services, healthcare, manufacturing, retail, and technology.

One Point One Solutions

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call centres
  • Company Type: Industry Top
  • Location: MG Rd, Indore, Madhya Pradesh 452001
  • Founding Year: 2006

One Point One Solutions was founded in 2006. It provides a range of outsourcing services to clients across various industries. These services include customer support, technical support, telemarketing, data entry, and back-office solutions. The company aims to help businesses streamline their operations, improve customer service, and achieve cost efficiencies through outsourcing.

HGS

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: India’s Top 500
  • Location: Old Palasia, Indore, Madhya Pradesh 452001
  • Founding Year: 2000

HGS, or Hinduja Global Solutions, is a well-known business process outsourcing (BPO) company founded in 2000. It offers a wide range of customer experience management and BPO services to clients across various industries. These services include customer support, technical support, sales, back-office operations, and more. HGS serves clients globally and is known for its expertise in customer engagement and service delivery.

First Source Solutions

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: India’s 501-1000
  • Location: Agra Bombay Road, Indore 452010
  • Founding Year: 2001

Firstsource Solutions is a prominent business process management (BPM) company with a global presence. It offers a wide range of BPM services, including customer experience management, healthcare solutions, finance and accounting, and digital services. They serve clients in various industries, including banking, financial services, healthcare, telecommunications, and more.

CSC

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: Industry Top
  • Location: Vijay Nagar, Indore, Madhya Pradesh 452010
  • Founding Year: 2017

CSC (Computer Sciences Corporation) is a prominent American multinational information technology (IT) services and solutions company founded in 1959 by Roy Nutt and Fletcher Jones. In 2017, CSC merged with the Enterprise Services division of Hewlett Packard Enterprise to form a new company called DXC Technology. It offers a wide range of technology services to businesses and governments worldwide. It provides IT services and solutions, including consulting, systems integration, cloud computing, cybersecurity, and various industry-specific services.

Conduent

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: SMEs
  • Location: Vijay Nagar, Indore, Madhya Pradesh 452010
  • Founding Year: 2017

Conduent is a well-known business process services company with a global presence. It was founded in 2017 as a divestiture from Xerox Corporation. It provides a wide range of business process services and solutions to organizations across various industries, including healthcare, transportation, financial services, the public sector, and more. It specializes in services related to customer care, digital interactions, automated solutions, and administrative support.

Teleperformance India

  • Industry: ITES – BPO, KPO, LPO, MT
  • Sub Industry: BPO, KPO, Call Centre
  • Company Type: MNC
  • Location: A B Road Vijay Nagar, Indore – 452001
  • Founding Year: 2014

Teleperformance India is a prominent BPO company with operations in India. It offers a wide range of customer experience management and BPO services. These services include customer support, technical support, sales, and various back-office operations. The company has multiple delivery centers and offices across various cities in India. Some of the major cities where it operates include Bangalore, Hyderabad, Indore, Jaipur, and others.

Commercial Real Estate Demand in Indore

Office Spaces

Indore has witnessed a rise in demand for office spaces, particularly due to the presence of numerous BPO and IT companies. Business parks and co-working spaces have become prominent, offering modern facilities to accommodate the growing workforce.

Rental Properties

The demand for rental properties in Indore has surged, primarily driven by the city’s status as a prominent business hub. Residential properties in proximity to commercial areas are in high demand, leading to competitive rental rates.

The flourishing BPO and IT sectors in Indore have positively impacted the commercial real estate market. This growth has not only increased the availability of office spaces but has also bolstered the overall real estate sector, leading to increased property values and investment opportunities.

Impact of IT Companies in Indore

The establishment and growth of IT companies in Indore have brought significant economic benefits to the city. These companies have created numerous job opportunities, attracting a skilled workforce from across the region. As a result, there is an increased demand for residential and commercial real estate, which has led to a surge in property development. Additionally, the city’s infrastructure and amenities have improved to accommodate the rising population, making Indore an attractive destination for both investors and residents.

Conclusion

The presence of IT companies in Indore has undeniably transformed the city’s real estate landscape. With the continuous growth of these companies, the demand for commercial and residential properties is expected to rise further. This trend not only boosts the real estate market but also contributes to the overall economic development of Indore. As the city continues to evolve as a business hub, it remains an attractive destination for investors and entrepreneurs alike.

FAQs

Got any questions or point of view on our article? We would love to hear from you. Write to our Editor-in-Chief Rajat Piplewar at rajat@bhume.in

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